Mitsubishi HD-5000A Spezifikationen PDF herunterladen (Seite 113)

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warranTy/reTurns/repairs

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Products manufactured by Encoder Products Co., Inc. (EPC

International, Inc.), are warranted against defects in materials

and workmanship, and are warranted to meet the performance

specifications as listed in the current catalog and/or data sheet for the

specific product being warranted. This warranty applies to all standard

catalog product configurations, with the exception of units with a rated

operating temperature exceeding 70° C, for three (3) years following

the date of shipment. For units with a rated operating temperature

exceeding 70° C the warranty period shall be two (2) years following

the date of shipment. During that period, EPC will, at its sole option,

repair or replace, at no cost to the customer, products which prove

to be defective, provided the defect or failure is not due to misuse

or abuse of the product. Any unauthorized attempt to repair the

product(s) by the customer, or any unauthorized modifications by the

customer, can, at EPC’s sole option, cause this warranty to become null

and void. In addition, this warranty does not apply to products that

have been subjected to abuse or operated in environments that exceed

their design specifications. The customer is responsible for shipment

of the defective product to the EPC factory. Software products are

supplied on a site license basis subject to the same performance

warranty provisions; the materials and workmanship provision applies

to the distribution media only. NO OTHER WARRANTY, GUARANTEE,

OR REPRESENTATION IS EXPRESSED OR IMPLIED, INCLUDING, BUT

NOT LIMITED TO WARRANTY FOR MERCHANTABILITY OR FOR FITNESS

OF PURPOSE. EPC SHALL, IN NO CASE, BE LIABLE FOR INCIDENTAL,

CONSEQUENTIAL, OR SPECIAL DAMAGES OF ANY KIND OR NATURE

WHATSOEVER. NOTWITHSTANDING, IN ANY CASE, EPC’S LIABILITY

SHALL BE LIMITED TO REPAIR, REPLACEMENT, OR PURCHASE PRICE

REFUND, AT ITS SOLE OPTION, ONLY AFTER THE RETURN OF SUCH

GOODS WITH CONSENT IN ACCORDANCE WITH THE RETURN POLICY

AND WITH SHIPPING CHARGES PREPAID. ANY WARRANTY SERVICE

(CONSISTING OF TIME, TRAVEL, AND EXPENSES RELATED TO SUCH

SERVICES) PERFORMED OTHER THAN AT ENCODER PRODUCTS

COMPANY’S FACTORY, SHALL BE AT CUSTOMERS EXPENSE.



Only products currently stocked by Encoder Products Company may be

returned for restocking. Products which have been manufactured or

configured to customer specifications are not stocked and may not be

returned. Returned products are subject to a restocking fee of $25 or

25% of the purchase price, whichever is greater, and must be returned

within 30 days of the date shipped from Encoder Products Company.

All products being returned must be 100% complete and must be

packaged in ORIGINAL PACKAGING. All packaging materials, manuals,

other accessories and documentation must be included in the

original packaging. In the event that a return shipment is received

by us improperly packaged, altered, or physically damaged, return

consideration will be denied and Encoder Products Company’s return

policy will not be honored. All items will be inspected and tested upon

receipt.

A Return Materials Authorization (RMA) number is required for

any item returned for credit. Returns should be sent to our Repair

Department. RMA numbers may be obtained by contacting Customer

Service in advance. RMA numbers will be issued to original purchaser

only.

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Each Accu-Coder™ manufactured by Encoder Products Company

is backed by our best-in-the-industry three year warranty. If you

experience a problem, call our trained professionals. We can often

troubleshoot a problem over the phone and determine if a repair

is needed. If its necessary to return the encoder for repair, our

technicians will perform a complete evaluation and recommend a

course of action. In an emergency situation our technicians can often

have your evaluation and repair completed, and ready for return

shipment, within a matter of hours after receiving your encoder.

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